Lenovo LOQ Essential 15.6" FHD Gaming Laptop (Intel Core i5)[GeForce RTX 4050]

If there is a manufacturing defect in the product, customer can send it to us for the assessment of the product. Once an order is submitted, a customer is committed to the purchase until and unless there is a valid reason to cancel. As per the statement provided under the Australian Consumer Law, a consumer is entitled to a refund only if there is a major reason not when a customer changes his mind or has picked the wrong product due to some reason.